TERMS & CONDITIONS
Last Updated: [MARCH 2025]
Welcome to Pearls + Ink! These Terms and Conditions outline the rules and regulations for using our website, pearlsandink.com. By accessing or purchasing from our site, you agree to these terms.
1. General Information
Business Name: Pearls + Ink
Location: Ontario, Canada
Website: pearlsandink.com
Contact: support@pearlsandink.com
Pearls + Ink sells jewelry and accessories online. By using our site, you confirm that you are at least the age of majority in your province or territory, or that you have given consent for any minor dependents to use our site.
2. Use of Website
• You must not use our website for fraudulent, illegal, or unauthorized purposes.
• We reserve the right to refuse service to anyone at any time.
• Unauthorized reproduction, distribution, or modification of our content is prohibited.
3. Orders & Payment
• All prices are in Canadian Dollars (CAD) and may change without notice.
• We accept payments via Visa, Mastercard, American Express.
• Orders are subject to availability, and we reserve the right to refuse or cancel an order at our discretion.
4. Shipping & Delivery
• We ship across Canada and internationally. Shipping fees and estimated delivery times will be calculated at checkout.
• Customs & Duties: International customers are responsible for any applicable duties, taxes, or customs fees.
• Delays may occur due to external factors (e.g., weather, carrier issues).
5. Returns & Refunds
• We accept returns within 7 days of delivery for unused and unworn items in original packaging.
• Custom or personalized items are final sale and non-refundable.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
6. Warranty & Product Disclaimer
• Our products are handcrafted with care, but we do not guarantee against normal wear and tear.
• Pearls + Ink is not liable for any allergic reactions or sensitivities caused by our products.
7. Intellectual Property
All website content, including images, logos, product descriptions, and designs, is the property of Pearls + Ink and may not be copied or used without written permission.
8. Limitation of Liability
• Pearls + Ink is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
• In no case shall our liability exceed the amount paid for the purchased item.
9. Privacy Policy
Your personal information is collected and processed in accordance with our Privacy Policy
10. Governing Law
These Terms are governed by the laws of Ontario, Canada. Any disputes shall be resolved in Ontario courts.
11. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.
12. Contact Information
For any questions, please contact us at:
Email: support@pearlsandink.com
By using our website, you agree to these Terms and Conditions.
PRIVACY POLICY
Last Updated: [March 2025]
Pearls + Ink (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, pearlsandink.com.
By using our website, you consent to the collection and processing of your personal data as described in this policy.
1. Information We Collect
We collect the following types of information:
A. Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect:
• Name
• Email address
• Phone number
• Billing & shipping address
• Payment details (processed securely through third-party payment processors)
B. Non-Personal Information
We automatically collect certain data when you visit our website, such as:
• IP address
• Browser type
• Pages visited
• Time spent on the website
• Cookies and tracking technologies (see Section 6)
2. How We Use Your Information
We use your personal information to:
• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and user experience
• Send promotional emails (only if you opt in)
• Prevent fraud and ensure security
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with:
• Service Providers: Payment processors, shipping carriers, and marketing platforms that help us operate our business.
• Legal Compliance: If required by law, court order, or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We take reasonable steps to protect your data from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.
If you suspect a data breach, please contact us immediately.
5. Your Rights & Choices
As a resident of Ontario, Canada, you have rights under PIPEDA, including:
• Access & Correction: Request a copy of the personal data we hold about you.
• Withdraw Consent: Opt out of marketing emails at any time.
• Delete Your Data: Request deletion of your data, subject to legal requirements.
To exercise these rights, contact us at [support@pearlsandink.com].
6. Cookies & Tracking Technologies
We use cookies to enhance your experience. You can manage or disable cookies in your browser settings.
Types of cookies we use:
• Essential cookies: Required for website functionality.
• Analytics cookies: Help us track website traffic (e.g., Google Analytics).
• Marketing cookies: Used for advertising and promotions.
You can opt out of targeted advertising by adjusting your cookie preferences.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., payment processors, social media). We are not responsible for their privacy practices, and we encourage you to read their policies.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
10. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Pearls + Ink
Email: [support@pearlsandink.com]
By using our website, you acknowledge that you have read and agree to this Privacy Policy.